Medi On Deck privacy policy

Effective date: August 13, 2026

At Medi On Deck, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, applications, and services (collectively, the “Services”).

By using the Services, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree, please do not use the Services.

1. Information we collect

a. Information you provide

  • Profile information: name, professional title, credentials, email, phone number, specialty, and other optional profile fields.
  • Account data: username, password, preferences, and communication settings.
  • Messages and content: data you submit via chat, forms, applications, or other user-generated content.

b. Information we collect automatically

  • IP address, browser type, device information, operating system
  • Usage data such as pages visited, time spent, links clicked, and search queries

c. Information from third parties

We may collect publicly available professional information and information from partners to help verify professional identity and enrich profiles.

2. How we use your information

We use your information to:

  • Provide and improve our Services
  • Facilitate connections between healthcare professionals and facilities
  • Personalize your user experience
  • Communicate with you (e.g., notifications, newsletters, support)
  • Analyze usage trends and service performance
  • Comply with legal obligations

3. Sharing your information

We may share your information with:

  • Other users: based on your privacy settings, your profile may be visible to verified users of the platform.
  • Service providers: we use third-party tools to support infrastructure, analytics, authentication, and communications.
  • Legal requirements: we may disclose information when required to comply with applicable laws or respond to valid legal requests.
  • Business transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred.

4. Data security

We use administrative, technical, and physical safeguards to protect your information. This includes encryption, access controls, and monitoring.

However, no system is completely secure. Please use strong passwords and notify us immediately of any unauthorized activity.

5. Data retention

We retain your information as long as your account is active or as necessary to provide our Services. We may also retain data to comply with legal obligations, enforce agreements, or resolve disputes.

6. Your choices

You have the right to:

  • Access and update your information via your account settings
  • Deactivate your account by contacting inquiry@mediondeck.com
  • Opt out of promotional communications
  • Control visibility of your profile information to others

Some data may be retained as required by law or for legitimate business purposes.

7. Children's privacy

Medi On Deck is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will take appropriate action.

8. HIPAA & healthcare compliance

Medi On Deck is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). However, we are committed to protecting health-related information and adhering to applicable privacy principles. Do not submit Protected Health Information (PHI) through the platform unless explicitly authorized.

9. International users

Medi On Deck is based in the United States and is intended for U.S.-based professionals. By using the Services, you consent to the transfer and processing of your information in the United States, where privacy laws may differ from those in your jurisdiction.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or through the Services. Continued use after changes indicates your acceptance of the revised policy.

11. Contact us

If you have questions about this Privacy Policy, please contact us at:

Medi On Deck, LLC
Email: inquiry@mediondeck.com